Year: 2019
Type: article
Study design: Observational Study
Abstract: Technological developments are increasingly increasing specifically to facilitate transaction activities. All parties in various fields continue to look for the latest for those who can provide the best for customers. Research conducted for toll road users in the city of Bandung, which aims to determine cellcomputer efficacy and perceived benefits of system quality, information quality, use, and satisfaction of toll road users in using the e-toll payment system. The population of this study is the toll road users in the city of Bandung. Samples taken 125 people were taken using nonprobability sampling technique. The results showed that there were differences in cell-computer efficacy and perception of benefits for system quality, information quality, usage, and satisfaction of toll road users in using the e-toll payment system. This summary is taken based on the descriptive statistics produced. Keywords: computer self-efficacy and perceived benefits, system quality, information quality, use, and satisfaction of toll road users in using the e-toll payment system.
Source: NUANSA INFORMATIKA
Author: Yoga Megasyah
Institution: Universitas Nasional Pasim
Language: Indonesian
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W2970566802