Work

Pengaruh Intelegensi Quotient (IQ), Emotional Quotient (EQ) dan Beban Kerja terhadap Kualitas Pelayanan Tenaga Perawat

Year: 2020

Type: article

Abstract: This research aims to determine the effect of Intelligence Quotient (IQ), Emotional quotient (EQ) and workload to the quality of nurses' services at Puskesmas in Pasuruan. This type of research is quantitative research. T he population s of this research are 80 nurses at Puskesmas in Pasuruan and all taken as a sample . The technique data analysis of this research is a multiple linear regression test. The result of this research indicate s that the Intelligence Quotient (IQ) influences the quality of nurses' service in Pasuruan city, while the Emotional Quotient (EQ) and workload do not influence the quality of nurses in Pasuruan city. https://doi.org/10.26905/jmdk.v8i1.3846

Source: JURNAL MANAJEMEN DAN KEWIRAUSAHAAN

DOI: 10.26905/jmdk.v8i1.3846

Authors: Hari Wahyuni, Eni Erwantiningsih

Institution: Universitas Merdeka Pasuruan

Language: Indonesian

Topic: Healthcare Quality and Satisfaction

Subfield: General Health Professions

Field: Health Professions

Domain: Health Sciences

SDGs: Good health and well-being, Decent work and economic growth

Open Access status: diamond

Funder: Universitas Islam Negeri Syarif Hidayatullah Jakarta