Work

Enhancing patient flow in emergency department (ED) using lean strategies–an integrated voice of customer and voice of process perspective

Year: 2020

Type: article

Source: Business Process Management Journal

DOI: 10.1108/bpmj-11-2019-0457

Authors: Ali Alowad, Premaratne Samaranayake, Kazi Ahsan, Hisham Alidrisi, Azharul Karim

Institutions: Jazan University, Western Sydney University, Queensland University of Technology, King Abdulaziz University

Language: English

Topic: Healthcare Operations and Scheduling Optimization

Subfield: Management Science and Operations Research

Field: Decision Sciences

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W3045154648

FWCI: 3.008

Cites: 68

Cited by: 50

Related to: 10