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Contribution to the Research of Barriers of Organizational Communication

Year: 2020
Type: article
Abstract: Communication is one of the key mechanisms for the functioning of human society, a driver of life and work. The task of organizational communication, both internal and external one, is to ensure the functioning of all parts of the system in an efficient manner, with the goal of achieving business objectives of the organization. In recent decades, organizational communication has become an important segment of study in business practice and in the literature of numerous scientific branches, precisely because of the proven undeniable impact on the business success of companies. Although it may seem that, when it comes to communication, it is a simple and innate tool for functioning in a group setting, often the failure and problem in a working environment is precisely caused by the breakdown in and inefficiency of communication. The causes of this inefficiency are commonly labelled as problems, noises or barriers. According to the level of observation, these barriers most commonly occur at three distinct levels: at the the individual level, the organizational level, and the cultural level. This paper will analyze the structural, behavioral and contextual aspects of these barriers. In addition to presenting the most common barriers to communication, an attempt will be made to explain their causes. Finally, suggestions will be made for effective solutions of a certain number of barriers.
Authors: Biljana Rabasović, Ivana Marković, Mlađen Vićentić
Language: English
Subfield: Communication
Open Access status: diamond
OpenAlex ID: W3109633332
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