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Customer relationship management vs Consumerism: in post Covid-19 period

Year: 2021

Type: article

Abstract: Customer relationship management vs Consumerism: in post Covid-19 period - JMRA- Print ISSN No: - 2394-2762 Online ISSN No:- 2394-2770 Article DOI No:- 10.18231/j.jmra.2021.008, Journal of Management Research and Analysis-J Manag Res Anal

Source: Journal of Management Research and Analysis

DOI: 10.18231/j.jmra.2021.008

Authors: N Karunakaran, T Bayavanda Chinnappa, K R Ajith Kumar

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: diamond

OpenAlex ID: W3157572914

FWCI: 1.455

Cites: 5

Cited by: 6

Related to: 10