Análisis del uso y funciones del silencio en la comunicación de los profesionales sanitarios en una unidad de oncología pediátrica
Year: 2021
Type: article
Abstract: There are different kinds of silence and each of them has multiple functions and can cause several effects. Regarding the health field, an effective communication is key to enable the patients to understand the situation and to express themselves with clarity and confidence in front of health professionals. Silence is also key in that communication. Objective: The aim of this study is to know the importance of silence amongst professionals and to analyze the way they use silence in their communication with patients. Methods: 43 professionals belonging to the Pediatric Oncology field have taken part in the study. This study proposes a classification of the kinds of silence referred to health communication and a pilot tool to evaluate the silence in that communication. Results: The outcomes confirm that silence is heterogeneous and fulfils different purposes. It has confirmed that health professionals use different kinds of silence, among which Neutral Silences are the most frequent, followed by Productive Silences and with Obstructive Silences as the least used Moreover, the one more used is that which boosts attention, accompaniment, reflection and expression, whereas the silence of power and the silence of disconnection are the least used.Conclusions: The proposed evaluation tool (Q-SPS) has shown good level of inner consistency for this sample, allowing for setting a comparative profile in the use of silence amongst different health professionals, so a more exhaustive research with a greater volume of participants could be assessed.
Source: Psicooncología
DOI: 10.5209/psic.74538
Institutions: Universidad Francisco de Vitoria, Universidad San Pablo CEU
Language: Spanish
Subfield: General Health Professions
Field: Health Professions
Domain: Health Sciences
Open Access status: diamond
OpenAlex ID: W3159782858