Nghiên cứu mối quan hệ giữa chất lượng dịch vụ đào tạo với sự hài lòng của sinh viên trường Đại học Tân Trào
Year: 2021
Type: article
Study design: Observational Study
Abstract: This article presents studied results of the connection between quality of training services and student’s satisfaction at TTU. The result based on questionnaires from 396 students with 26 questions regarding 5 factors affecting quality of training services (reliability, applicable potential, service capacity, sympathy, facilities) and student’s satisfaction. The study shows that sympathy and service capacity most impact on student’s satisfaction.
Authors: Khải Hoàn Nguyễn, Phương Thảo Nguyễn
Language: English
Subfield: Education
Field: Social Sciences
Domain: Social Sciences
SDG: Quality education
Open Access status: diamond
OpenAlex ID: W3164635429