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The Role of Job Satisfaction and Organizational Citizenship Behavior on Performance: Evidence from Indonesian Teachers

Year: 2020

Type: article

Abstract: This study aimed to measure the effect of job satisfaction and organizational citizenship behavior on the teacher performance of private school teachers in Tangerang. The data collection was done by simple random sampling via electronic to the private school teacher population in Tangerang. The returned and valid questionnaire results were 113 samples. Data processing was used SEM method with SmartPLS 3.0 software. The results of this study concluded that job satisfaction and organizational citizenship behavior have a positive and significant effect on teacher performance. Besides, job satisfaction has a positive and significant effect on organizational citizenship behavior. This new research proposed a model for building the teacher performance among the private school teachers in Tangerang through enhancing job satisfaction and organizational citizenship behavior. This research could pave the way to improve teacher readiness in facing the era of education 4.0.

Source: International Journal of Social and Management Studies

DOI: 10.5555/ijosmas.v1i1.2

Authors: Priyono Budi Santoso, Masduki Asbari, Edy Siswanto, Khaerul Fahmi

Institutions: Pelita Harapan University, Universitas Insan Pembangunan Indonesia, State University of Semarang, Universitas Pramita Indonesia

Language: English

Topic: School Leadership and Teacher Performance

Subfield: Education

Field: Social Sciences

Domain: Social Sciences

SDGs: Quality education, Decent work and economic growth

Open Access status: diamond

OpenAlex ID: W3181069666

FWCI: 6.366

Cites: 15

Cited by: 28

Related to: 10