E-Management As A Mechanism To Improve The Educational Service Quality In Algerian Universities During Covid-19:, An Applied Study At Saida University
Year: 2021
Type: article
Study design: Observational Study
Abstract: This study aims to identify the contribution of e-management on improving the educational service quality in Algerian Universities during COVID-19. To achieve the objectives of this study, the descriptive analytical method was adopted and conducting a practical study at Saida University by distributing an electronic questionnaire to PhD students. The results of the study found that there is a statistically significant impact of e-management (as a whole) on improving the educational service quality. Moreover, the stepwise regression resulted in formulating two models to predict the relationship between e-management and educational service quality. The first model depended on one variable )communication networks (which alone explained 34.6% of the variance in educational service quality at the University. However, the second model was based on both )communication networks and computer hardware(, which together explained 38.5% of the variance in educational service quality at Saida University. \n \n
Source: مجلة البشائر الاقتصادية
Authors: Amar Moulai, Kada Yazid
Institution: Université de Saida Dr Moulay Tahar
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
SDG: Quality education
Open Access status: green
OpenAlex ID: W3188564950