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Soft and hard TQM practices: future research agenda for industry 4.0

Year: 2021

Type: article

Source: Total Quality Management & Business Excellence

DOI: 10.1080/14783363.2021.1985448

Authors: Kashif Ali, Satirenjit Kaur Johl

Institution: Universiti Teknologi Petronas

Language: English

Topic: Quality and Supply Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W3210690852

FWCI: 13.65

Cites: 126

Cited by: 123

Related to: 10