Work

Integration of the Helpdesk System with Messaging Service: A Case Study Approach

Year: 2021

Type: conference-paper

Source: International Conference on Cyber and IT Service Management (CITSM)

DOI: 10.1109/citsm52892.2021.9588843

Authors: Herdi Hardianto, Imam M Shofi, Dewi Khairani, Imam Subchi, Dion Eprijum Ginanto, Arifah Hidayati

Institutions: Syarif Hidayatullah State Islamic University Jakarta, Universitas Islam Negeri Sulthan Thaha Saifuddin Jambi, Universitas Prof. Dr. Hazairin SH.

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W3213046479

FWCI: 2.311

Cites: 18

Cited by: 8

Related to: 10