Work

The Effect of E-Service Quality on Football Fan Satisfaction and Fan Loyalty Toward the Websites of Their Favorable Football Teams

Year: 2018

Type: book-chapter

Study design: Observational Study

Source: IGI Global eBooks

DOI: 10.4018/978-1-5225-5475-2.ch024

Authors: Javad Khazaei Pool, Ali Dehghan, Hadi Balouei Jamkhaneh, Akbar Jaberi, Maryam Sharifkhani

Institutions: University of Isfahan, California Lutheran University, University of Mazandaran, University of Tehran

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4244064516

FWCI: 2.66

Cites: 50

Cited by: 3

Related to: 10