Work

Customer Relationship Management

Year: 2001

Type: article

Source: WiSt - Wirtschaftswissenschaftliches Studium

DOI: 10.15358/0340-1650-2001-8-417

Authors: Hajo Hippner, Stephan Martin, Klaus D. Wilde

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4244261663

FWCI: 5.177

Cites:

Cited by: 30

Related to: 10