Work

The Consequence of Customer Verbal Aggression

Year: 2016

Type: article

Study design: Observational Study

Source: International Journal of Customer Relationship Marketing and Management

DOI: 10.4018/ijcrmm.2016070102

Author: Ching-Wen Yeh

Institution: China University of Science and Technology

Language: English

Topic: Emotional Labor in Professions

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W4247908574

FWCI:

Cites:

Cited by:

Related to: 10