Work

Customer participation, innovative aspects of services and outcomes

Year: 2022

Type: article

Study design: Observational Study

Source: Marketing Intelligence & Planning

DOI: 10.1108/mip-03-2022-0090

Authors: Munyaradzi W. Nyadzayo, Civilai Leckie, Lester W. Johnson

Institutions: University of Wollongong in Dubai, Swinburne University of Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4285385656

FWCI: 3.072

Cites: 56

Cited by: 15

Related to: 10