Work

Intention to Stay Among Employees and Their Work Engagement in the Business Process Outsourcing (bpo) Companies

Year: 2019

Type: article

Abstract: The study aims to determine which domain of intention to stay among employees best predicts work engagement among BPO employees in Davao City. This study used quantitative non-experimental research design using correlation method to 100 call center agents as participants working in the BPO companies. Adapted questionnaires were used in the gathering of data. The statistical tools used in data analysis were Mean, Pearson-r and linear regression. Findings showed that the level of intention to stay among employees was high as well as their work engagement. There was a significant relationship between intention to stay among employees and their work engagement. There was significant influence of intention to stay among employees on their work engagement. Person organization fit as domain of intention to stay best predict work engagement of employees. Regression equation was developed to predict work engagement.

Source: Zenodo (CERN European Organization for Nuclear Research)

DOI: 10.5281/zenodo.3554809

Authors: Abellanosa, Gaudencio G., Café, Maria Lourdes T., Cutad, Cherry Ann P., Ruel Kenneth A. Felices, Hanessa Kaye P. Pahm, Tabanao, Angel B.

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: green

OpenAlex ID: W4288017121

FWCI:

Cites:

Cited by:

Related to: 10