Year: 2022
Type: report
Abstract: In ACCEPT, as with any R&D project, successful exploitation of solutions and business models is reliant on gathering stakeholder feedback during on products and services from the development stage through to the project’s conclusion. To achieve this, a living lab (LL) framework which encourages collaboration between consortium partners and external stakeholders is proposed. Following the design of this LL framework, various activities have begun to ensure the stakeholder feedback on the solutions offered in ACCEPT is gathered efficiently and effectively. A project timeline has been defined which provides a blueprint which maps out the three high-level phases of the feedback process. In ACCEPT, these three stages include: • Pre-validation • Pilot site living labs • Large scale demonstration To ensure a collaborative approach from consortium members, and ensure that the required stakeholder engagements are identified, a hybrid collaboration approach has been implemented. This approach utilized questionnaires, meetings, and discussions to successfully collect information from the perspective of the project and technical coordinators as well as WP, task, and pilot site leaders. Gathering information from these two perspectives allows for GECO to map out essential information of the stakeholder engagement process. Specifically, when engagements will take place, the purpose of the engagement, and who the relevant stakeholders are, can be determined. From the information gathered in the hybrid collaboration approach, the foundations are in place to begin planning and executing the engagements. In ACCEPT, the three-stage engagement process has been deployed to effectively carry out the broad range of engagements that will be required. This process utilizes a comprehensive planning phase that involves consultations with project partners to discuss and decide upon the most appropriate engagement tools and methodologies to achieve the task, WP and project goals. Once the engagements have taken place, a thorough monitoring and evaluation process ensures the LL engagement activities are assessed and improved where necessary.
Language: English
Subfield: Management of Technology and Innovation
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W4296000858