Work

Impact of Covid-19 on the Hospitality Industry and Responding to Future Pandemic through Technological Innovation

Year: 2022
Type: conference-paper
Abstract: Covid-19 pandemic has severely affected the human lives and businesses around the world. Globally, the demand for hospitality services is at an all-time low due to borders closing and restricted movement in various countries. This article highlights the impact of Covid-19 on the hospitality industry, mainly hotels and restaurants. It further discusses ICT (Information and Communication Technology) and machine learning-based solutions for the current and future pandemics. The study has used the exploratory research method. It has referred to the existing theoretical and empirical findings in the hospitality establishment with regard to the Covid-19 impact.
Language: English
Open Access status: diamond
OpenAlex ID: W4296325111
FWCI: 21.81
Cites: 39
Cited by: 31
Related to: 10