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Challenges in the Reception With Risk Classification From the Perspective of Nurses

Year: 2022
Type: article
Abstract: Objective: to understand the challenges perceived by nurses in the process of reception with risk classification. Method: this is a qualitative, analytical research, conducted with nurses working in the reception with risk classification in four Emergency Care Units in the North-Central region of Goiás, Brazil, in the period from October 2019 to February 2020. Results: the following thematic categories emerged, characterized as difficulties faced in the emergency service in view of the perception of the nurse classifier: “Demand issues”; “Informational issues”; “Care issues” and “Organizational issues”. Conclusion: we found demand challenges that contribute to overcrowding as an outcome, and informational, care, and organizational challenges understood as basic challenges. This study helps the intervention in a timely manner to modify the reality of the health service.
Language: English
Field: Medicine
Open Access status: gold
Estimated APC paid: $114
OpenAlex ID: W4297101628
FWCI: 0.251
Cites: 9
Cited by: 1
Related to: 10