Work

Investigating the Impact of SERVQUAL Dimensions on Customer Satisfaction: Evidence from Outbound Travelers in Sri Lanka

Year: 2022

Type: article

Source: International Journal of Scientific and Research Publications

DOI: 10.29322/ijsrp.12.10.2022.p13064

Authors: R.A.D.D.N. Ranatunga, W.M.A.H. Bandara, P.G.S.S. Pattiyagedara, A.M.N.M. Gangananda

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4308336508

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