Work

Banking service quality literature: a bibliometric review and future research agenda

Year: 2023

Type: article

Source: Qualitative Research in Financial Markets

DOI: 10.1108/qrfm-01-2022-0008

Authors: Ritesh J. Patel, Aaliyah Siddiqui

Institutions: Nirma University, Symbiosis International University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4317036799

FWCI: 6.397

Cites: 109

Cited by: 22

Related to: 10