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Moderating Effect of Supply Chain Complexity on Supply Chain Alignment and Resilience: A Study of Blockchain Applications on Logistics Service Providers

Year: 2023
Type: conference-paper
Abstract: Supply chain alignment is one of the blockchain roles in supply chain digitization.In this study, supply chain alignment is the ability to integrate processes of all supply chain members for better logistics service company performance; supply chain complexity relates to the number, variety, variability, and uncertainty performed by the services, processes, and network of the logistics service provider; supply chain resilience refers to supply chain capabilities of logistics service providers to prevent and minimize the disruption impacts by developing readiness, quick response and recovery abilities.The study intends to examine the moderating effect of supply chain complexity on the effect of supply chain alignment on resilience.Supply chain alignment consists of three indicators: internal, suppliers, and customer integrations.Furthermore, Supply chain resilience constitutes an endogenous variable with five indicators: relevant information, timely information, accurate information, collaborative plan, and flexibility.Supply chain complexity is a moderating variable with three indicators: product complexity, process flow complexity,
Institution: Binus University
Language: English
Open Access status: bronze
OpenAlex ID: W4366549005
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