Work

Influence of the Quality of Academic Information Systems (SIAKAD) and Service Quality on Student Satisfaction Faculty of Economics and Business Utp Surakarta

Year: 2023

Type: article

Abstract: The purpose of this study is to address the academic and administrative problems of the Academic Information System (SIAKAD). This research uses quantitative techniques, analytical descriptive methodology, and collects primary data by sending online questionnaires through Google Form to UTP Surakarta students who are customers of SIAKAD services at the Faculty of Economics and Business. Meanwhile, secondary data for this study was collected from literature studies. The population of this study is 160 FEB students who are regular users of SIAKAD and are enrolled in one of the two study programs Bachelor of Management or Bachelor of Accounting. Proportional random sampling is the method used in the sampling procedure. Based on the research, student satisfaction at the Faculty of Economics and Business UTP Surakarta is strongly influenced by the quality of administrative services and SIAKAD.

Source: Asian Journal of Applied Business and Management

DOI: 10.55927/ajabm.v2i4.6855

Authors: Dodik Khoirul Anam, Bayu Saputra Kurniawan, Zandra Dwanita Widodo

Institution: Universitas Tunas Pembangunan

Language: English

Topic: Educational Management and Quality

Subfield: Information Systems

Field: Computer Science

Domain: Physical Sciences

SDG: Quality education

Open Access status: diamond

OpenAlex ID: W4389569245

FWCI: 0.909

Cites: 19

Cited by: 5

Related to: 10