Work

Challenges of Indonesia Digitalization Government in Disruptive Era

Year: 2023

Type: conference-paper

Abstract: This research is aimed at examining the challenges faced by the Government of Indonesia to digitizing government and public services in Indonesia.This study uses a qualitative method with a descriptive approach.The data source for this research comes from secondary data taken from official government data, related institutions, online mass media news, and previous research with relevant themes.The results of this study found that in transforming public services and government has several challenges such as inequality in people's digital literacy, uneven penetration of internet networks, the quality of e-government features that need to be improved, and high cybercrime that disrupts data security and privacy of e-government itself.The problem of bureaucratic management is also an urgent problem because currently the bureaucracy in Indonesia is dominated by generation X, who difficult to adapting digital uses.

Source: Advances in Social Science, Education and Humanities Research/Advances in social science, education and humanities research

DOI: 10.2991/978-2-38476-194-4_25

Authors: Nita Aribah Hanif, Muhammad Eko Atmojo, Faizatur Rochmah, Muhammad Lukman Hakim, Silviana Wahyu Nur Cahyani Putri

Institutions: Muhammadiyah University of Yogyakarta, Universitas 17 Agustus 1945 Jakarta

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDGs: Peace, justice, and strong institutions, Industry, innovation and infrastructure

Open Access status: diamond

OpenAlex ID: W4390951145