A Difícil Missão Da Plataforma De Logística Postal No Brasil - Entre a Prestação De Serviços Logísticos E a Universalização De Serviços
Year: 2022
Type: article
Abstract: The context of the work deals with the analysis of the postal logistics platform in Brazil, its characteristics and contours, when compared with platforms based on traditional logistics principles. In this sense, the concept of traditional logistics thought through aspects of costs and service levels. The research question rests on what basis would the postal logistics platform in Brazil be based on, its nuances and challenges in the universalization of service provision to society, which makes it different from traditional logistics companies? The objective is to analyze the operating logic of the Brazilian postal services platform, with a view to perceiving its nuances or specificities, the one(s) that prevails in traditional logistics companies. The research has a descriptive nature, with a qualitative focus and is anchored on secondary data. The main results obtained are reflected in the understanding that, conceptually, Brazilian postal operations constitute a platform for postal logistics services. That this logistics platform, as a service, treatment and distribution network, is designed beyond the fundamentals of costs and service level, incorporating imperatives of State policies, such as the provision of universal services, as Brazil is a signatory country of the Postal Union universal (UPU). Finally, lead to a reflection on the challenges of this platform, which at the same time needs to be competitive in its segment, but which needs to comply with the precepts of universalization, challenging leaders, governments and society, to understand that thinking about the network in an integrated way, treating So it's a pretty arduous mission.
Authors: Vaner José Do Prado, Luciana Rodrigues Dos Santos, Samantha Tosto
Language: Portuguese
Field: Decision Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4392570795