Work

Investigation of Tourist Satisfaction with the Public Transporation in Bali

Year: 2024

Type: article

Abstract: Bali, a popular tourist destination in Indonesia, faces challenges from mass tourism, including ecological degradation and cultural changes. This study aims to examine Bali's transportation system using a mixed-method approach. Qualitative data from field observations and interviews were combined with quantitative data on transportation quality. Qualitative findings highlighted issues such as traffic congestion, while quantitative data revealed specific numbers on passenger satisfaction levels. Integrating both methods provided a comprehensive understanding of Bali's transportation landscape. The study emphasizes the role of technology in improving public transit services and enhancing tourist experiences. The implications include the importance of sustainable tourism planning and infrastructure development in addressing transportation issues in Bali.

Source: Jurnal Kepariwisataan Indonesia Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia

DOI: 10.47608/jki.v18i12024.117-140

Authors: Putu Ayu Aryasih, Dessy Ruhati, Ida Bagus Putu Puja, Made Darmiati, I Wayan Widiana, Putu Ferry Krisna Mahendra

Institutions: Politeknik Pariwisata Bali, Kementerian Pariwisata

Language: English

Topic: Transportation Planning and Optimization

Subfield: Transportation

Field: Social Sciences

Domain: Social Sciences

SDGs: Sustainable cities and communities, Industry, innovation and infrastructure

Open Access status: hybrid

OpenAlex ID: W4400537262

FWCI: 1.859

Cites: 31

Cited by: 10

Related to: 10