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The Impact of Lecturer Incivility on Student Academic Performance and the Role of Social Support in Vietnamese Higher Education

Year: 2024

Type: article

Abstract: This study examined the impact of lecturer incivility on students in Vietnam and the moderating role of social support in academic settings. Using a quantitative approach, surveys were conducted among 1,158 students in Ho Chi Minh City who regularly faced lecturer incivility. Results showed a significant link between lecturer incivility and decreased academic performance (β = .123) and self-efficacy (β = −.354), but not with emotional exhaustion. Student performance was also directly influenced by self-efficacy (β = .451). Furthermore, the effect of lecturer incivility on self-efficacy was moderated by support from friends (β = −.103) and significant others (β = −.061), but not from family. This study highlights the importance of addressing lecturer incivility and the unique role of social support in higher education.

Source: SAGE Open

DOI: 10.1177/21582440241309713

Authors: Bang Nguyen-Viet, Phuc My Nguyen

Institution: University of Economics Ho Chi Minh City

Language: English

Topic: Workplace Violence and Bullying

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDG: Quality education

Open Access status: gold

Estimated APC paid: $1,600