Work

Development and TAM-Based Validation of a User Experience Scale for Actual System Use in Online Courses

Year: 2025

Type: article

Abstract: This study aims to develop and validate a user experience scale to construct an Actual System Use model for online courses based on the Technology Acceptance Model, allowing for a comprehensive assessment of the multidimensional factors affecting Learning Outcomes and Actual System Use in the context of online courses. The scale includes six core dimensions: Interactive Experience, Content Quality, Learning Outcomes, Teaching Quality, Technical Support, and Learning Motivation. Through a literature review, pre-survey, exploratory factor analysis, and confirmatory factor analysis, the reliability and validity of the developed scale were verified. A second-order complex Structural Equation Model was used to measure users’ Actual System Use with respect to online courses. The results demonstrate that the Interactive Experience and Learning Motivation dimensions play crucial roles in enhancing learners’ engagement and learning satisfaction, while Perceived Usefulness and Perceived Ease of Use significantly influence system usage behaviors. This study provides a systematic theoretical basis and empirical data for the design of online courses, offering valuable insights for optimizing course design and enhancing user experiences.

Source: Education Sciences

DOI: 10.3390/educsci15070855

Authors: Mei Wang, Siva Shankar Ramasamy, Ahmad Yahya Dawod, Xi Yu

Institutions: Sichuan Tourism University, Chiang Mai University, Chengdu University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

SDG: Quality education

Open Access status: gold

Estimated APC paid: $2,172