The Effectiveness of the CREW Intervention in Reducing Workplace Incivility and Job Stress While Enhancing Organizational Commitment Among Academicians: A Quasi- Experimental Study
Year: 2025
Type: preprint
Study design: Clinical Trial
Abstract: Workplace incivility and stress have become increasingly prevalent in academic institutions, affecting faculty morale, commitment, and performance. This quasi-experimental study evaluated the effectiveness of the Civility, Respect, and Engagement at Work (CREW) intervention among academicians. A total of 104 faculty members from public universities were randomly assigned to an intervention group (n = 52) and a wait-list control group (n = 52). The CREW program was implemented over six months comprising 18 sessions (three sessions per month). Measures of workplace incivility, job stress, and organizational commitment were administered at pre- and post-intervention phases. The intervention group showed significant improvements post-intervention in all three domains: decreased workplace incivility ( t = 6.55, p < .01, d = 0.92), reduced job stress ( t = 4.02, p < .01, d = 0.56), and enhanced organizational commitment ( t = 8.80, p < .01, d = 1.24). In contrast, participants in the control group experienced heightened levels of incivility and stress, alongside no notable enhancement in organizational commitment.. These findings underscore the utility of CREW as an evidence-based tool to foster psychological well-being and institutional engagement in academic settings.
Source: Research Square
Authors: Ekta jain, Charu Dhankar, Khushi jain
Institution: Manipal University Jaipur
Language: English
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W4416728962