Work

Introduction: Excellence in sales and customer management

Year: 2009

Type: book-chapter

Source: Gabler eBooks

DOI: 10.1007/978-3-8349-8782-2_1

Authors: Holger Dannenberg, Dirk Zupancic

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W51415339

FWCI:

Cites:

Cited by: 1

Related to: 10