Work

Working with troubles and failures in conversation between humans and robots: workshop report

Year: 2023
Type: article
Abstract: This paper summarizes the structure and findings from the first Workshop on Troubles and Failures in Conversations between Humans and Robots.The workshop was organized to bring together a small, interdisciplinary group of researchers working on miscommunication from two complementary perspectives.One group of technology-oriented researchers was made up of roboticists, Human-Robot Interaction (HRI) researchers and dialogue system experts.The second group involved experts from conversation analysis, cognitive science, and linguistics.Uniting both groups of researchers is the belief that communication failures between humans and machines need to be taken seriously and that a systematic analysis of such failures may open fruitful avenues in research beyond current practices to improve such systems, including both Frontiers in Robotics and AI 01 frontiersin.org
Author: Julian Hough
Institution: Swansea University
Language: English
Open Access status: green
OpenAlex ID: W6988088937
FWCI:
Cites: 53
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Related to: 10