Work

Financial Services - Every which Way but Quality?

Year: 1997

Type: article

Source: Journal of General Management

DOI: 10.1177/030630709702200305

Authors: Darren Mccabe, David Knights, Adrian Wilkinson

Institution: University of Manchester

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W70640611

FWCI: 7.879

Cites: 20

Cited by: 18

Related to: 10