Workplace Diversity and Organizational Performance of Deposit Money Banks in Delta State
Year: 2026
Type: other
Abstract: : This study examined the relationship between workplace diversity and organizationalperformance of deposit money banks in Delta State, Nigeria. The research focused on keydiversity dimensions which are age and ethnic diversity and their influence on organizationalperformance. A cross sectional survey design was adopted and data were collected from staffacross selected deposit money banks in Delta state, using structured questionnaires administeredto staff of Polaris, Access, Eco, First and Zenith banks. The responses were analyzed usingdescriptive and inferential statistics, including correlation and regression analysis. The findingsrevealed that workplace diversity, when effectively managed, has a significant positive impacton organizational performance. However, challenges such as communication barriers,unconscious bias, and resistance to change were identified. The study concludes that diversity isnot merely a compliance requirement but a strategic tool for organizational performance in thebanking sector. It recommends that banks adopt inclusive recruitment policies, provide diversitytraining, promote leadership diversity, and establish measurable diversity performanceindicators to maximize the benefits of a diverse workforce.
Authors: OKWUISE, U. Y., DIBIE, N.P.
Institution: Delta State University
Language: English
Subfield: Gender Studies
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7125526041