Year: 2025
Type: article
Abstract: Kaizen is a methodology focused on continuous process improvement through small and incremental changes. The purpose of this paper is to present the application of various Kaizen tools for enhancing business processes in contemporary operations. The paper explains key methods such as the Seven Wastes (7W), the 5S method, Poka Yoke, the 5 Whys technique, the Ishikawa (fishbone/cause-and-effect) diagram, and Just-in-Time, through which organizations identify inefficiencies, improve processes, and increase efficiency. The methodological approach includes an analysis of relevant literature, a case study, and a comparative assessment of the effects of applying specific tools in real business environments. The paper emphasizes the advantages and disadvantages of a structured and systematic approach to process management, explaining them as prerequisites for long-term development and organizational competitiveness. The practical value of the research lies in the potential for direct implementation of the findings in industrial practices, while the benefits are reflected in long-term quality improvement, cost reduction, and increased employee engagement. The involvement of all employees in the improvement process fosters teamwork and enhances motivation. Through continuous improvement, companies become stronger and better prepared for future challenges.
Authors: Elizabeta Mitreva, Sara Stoilova
Institution: Goce Delcev University
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W7126070874