Speech Acts in Digital Customer Service: A Pragmatic Analysis of E-Commerce Chatbots
Year: 2025
Type: article
Source: DergiPark (Istanbul University)
Author: Özer Alper, Deniz
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W7127769476
