Student Satisfaction with E-learning Applications in Teaching Turkish as a Foreign Language
Year: 2026
Type: article
Study design: Observational Study
Abstract: This study investigates students' satisfaction with e-learning applications for learning Turkish as a foreign language on the Microsoft Teams platform. It uses a convergent mixed-methods design that combines quantitative data from 110 learners with qualitative insights gained from focus group interviews. Quantitative results suggested no significant effect of gender on satisfaction levels, but significant differences were observed across age groups, geographical origin, and native language. A higher level of satisfaction was found among younger learners, Asian students, and non-Arabic speakers. Although the data meet the assumptions of a parametric test, the results for gender should be considered with care because there is an imbalance in participants and variance. The qualitative results confirm the quantitative ones by underlining core advantages of e-learning such as flexibility, accessibility, reduction of fatigue, and improvement in writing skills, and pinpoint a number of challenges related to limited interaction, technical issues, and loss of attention. The findings together attest that satisfaction with online TFL instruction results not only from technological features but also from demographic and linguistic diversity. The study adds to the growing literature on digital language learning by offering a nuanced understanding of the experiences of the learners and has some practical implications for designing more inclusive, responsive, and learner-centered online TFL environments.
Authors: Merve Suroğlu Sofu, Rabia Demirkol, Sibel Ekşi
Language: Turkish
Topic: Online and Blended Learning
Subfield: Education
Field: Social Sciences
Domain: Social Sciences
SDG: Quality education
Open Access status: diamond
OpenAlex ID: W7142007207