Assessing the Impact of Information Systems and Automation on Human Resource Process Efficiency and Accuracy in Selected Government Offices in the Philippines: A Quantitative Descriptive-Correlational Study Based on the Technology Acceptance Model
Year: 2026
Type: article
Study design: Observational Study
Abstract: This quantitative descriptive-correlational study assessed the impact of information systems and automation on Human Resource (HR) process efficiency and accuracy in selected government offices. A researcher-made questionnaire was administered to 58 respondents composed of HR officers, HR staff, and department employees. Data were analyzed using weighted mean, Pearson’s r correlation, simple linear regression, and Cronbach’s Alpha. The findings revealed that the respondents perceived information systems and automation to have a Very High Impact on HR process efficiency and accuracy with an overall weighted mean of 4.78. The Pearson’s r analysis indicated a strong positive relationship between the use of information systems and automation and HR process efficiency (r = 0.935, p < .001) and HR process accuracy (r = 0.969, p < .001). The regression analysis further indicated that information systems and automation significantly predict improvements in HR efficiency and accuracy. The findings are aligned with the Technology Acceptance Model (TAM) which states that perceived usefulness and perceived ease of use are determinants of the adoption of technology and organizational performance outcomes.
Language: English
Topic: Employer Branding and e-HRM
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W7168990649