Work

Adoption of Automated Sorting Technologies in Retail Supply Chains: A Comparative Study of Landmark Group (UAE) and DAL Group (Sudan)

Year: 2026

Type: article

Abstract: Automated sorting has become one of the principal mechanisms by which warehouses evolve from static storage facilities into responsive service hubs. This paper examines how the adoption of automated sorting technology shapes operating performance in start-up and emerging-market business settings, comparing an advanced adopter with an early adopter operating under significant infrastructural constraints. Using an exploratory qualitative design, the study draws on semistructured interviews with supply chain managers at Landmark Group (United Arab Emirates) and DAL Group (Sudan). Transcripts were examined through content analysis organized around four themes: production speed, economic and service benefits, technical and implementation challenges, and maintenance response. Both firms reported that automated sorting shortened cycle times, reduced manual intervention, and improved dispatch accuracy, and both linked these gains to lower operating costs and more reliable delivery performance.

Source: International Journal of Innovative Science and Research Technology (IJISRT)

DOI: 10.38124/ijisrt/26aug212

Authors: Emadaldeen E. Abou, Mushtaha Alfadil Yahia, Mostafa Abaker, Elkheir Amara

Institution: Ahfad University for Women

Language: English

Topic: Advanced Manufacturing and Logistics Optimization

Subfield: Industrial and Manufacturing Engineering

Field: Engineering

Domain: Physical Sciences

SDGs: Industry, innovation and infrastructure, Responsible consumption and production

Open Access status: diamond

OpenAlex ID: W7203605565