Digital Transformation and Public Value Creation: A Bibliometric Analysis
Year: 2026
Type: conference-paper
Abstract: Digital is changing the face of public sector governance and service delivery, and public sector interactions with citizens. Digital technologies, such as artificial intelligence, big data analytics, cloud and digital platforms, are becoming ubiquitous in governments globally and increasingly being adopted to make governments more efficient and transparent, and to provide public value. In this study, the relationship between digital transformation and public value is analyzed based on bibliometric analysis of publications from 2018 to 2026 in social sciences, decision sciences, management and economics journals listed in Scopus database. The bibliographic map was generated from the bibliographic database using the biblioshiny web interface of the bibliometrix R package, which was used to visualize the intellectual structure, thematic development and collaboration network of the literature. The results show prevailing research trends, the dominant authors and institutions and new trends such as digital governance, smart government and data-driven public management. The results reflect the multidisciplinary character of the digital transformation research, and the need to combine the framework of public value creation with the framework of technological innovations. The study advances the scholarship on digital government by systematically reviewing research directions and implications for policy makers and scholars interested in digital government and public sector innovation.
Institution: École des Hautes Études Commerciales
Language: English
Field: Social Sciences
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W7204115580