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A Comparative Study on Assessing the Performance of Logistics Service Providers in Bangladesh

Year: 2026

Type: article

Abstract: The advent of Industry 4.0 has resulted in a significant and disruptive change in the field of logistics, which is widely known as Logistics 4.0. The main objective of the study is to rank the most influential factors affecting the performance of the foreign and domestic logistics firms. The primary data has been collected from primary sources using questionnaire surveys. The Best Worst method (BWM) as a Multi-criteria Decision Analysis (MCDM) has been applied to assign the weight to the decision criterion. This study involving 15 logistics experts found that intelligent transportation systems are the most advanced and effective factor for foreign logistics firms, while resource planning remains comparatively weaker. For local firms, top management commitment is the most critical factor, whereas intelligent transportation systems are less developed. The study concludes with firm-specific implications, limitations, and recommendations to support long-term competitiveness and sustainability.

Source: Zenodo (CERN European Organization for Nuclear Research)

DOI: 10.5281/zenodo.21176492

Authors: Tuli, Farzana Afrin, Hoque, Emranul, Sultana, Sharmin

Institutions: Bangladesh Maritime University, University of Dhaka, National Institute of Textile Engineering and Research

Language: English

Topic: Transport and Logistics Innovations

Subfield: Industrial and Manufacturing Engineering

Field: Engineering

Domain: Physical Sciences

SDG: Industry, innovation and infrastructure

Open Access status: green

OpenAlex ID: W7204158325

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