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The Impact of Digitalization on the Properties of the Healthcare System and the Process of Public Management Decision-Making

Year: 2025
Type: article
Abstract: The article examines the impact of digitalization on the properties of the healthcare system and the transformation of the public management decision-making process. It is substantiated that the digital transformation of healthcare is a comprehensive process encompassing medical, managerial, social, economic, technological, and security aspects, while public administration acts simultaneously as a regulator of digital changes and an object of digital transformation. The purpose of the study is to examine the impact of digitalization on the properties of the healthcare system and the process of public management decision-making. Based on an analysis of scientific approaches developed by Ukrainian and foreign researchers, the properties of the healthcare system are systematized and their grouping according to functional and substantive characteristics is proposed. The systemic properties characterizing the healthcare system as a socio-economic system are identified, including openness, hierarchy, controllability, integration, coordination, accountability, multisectorality, knowledge intensity, social orientation, and professionalism. The properties characterizing the level of development and performance of the system are distinguished, namely integrity, comprehensiveness, adaptability, resilience, continuity, accessibility, quality, efficiency, safety, and transparency. It is substantiated that digitalization not only changes the mechanisms for implementing these properties but also creates new properties of a digitalized healthcare system. The advantages include interoperability, traceability, automation, intelligence, predictability, spatial independence, and scalability. At the same time, risk-related properties are identified, including cyber-dependence, information, technological, infrastructural, and legal dependence. It is proved that digitalization increases the efficiency of information exchange, integration and coordination within the system, expands access to healthcare services, and creates additional opportunities for analytical and predictive support of management decisions. At the same time, digital transformation necessitates the improvement of legal, financial, organizational, informational, and security mechanisms of public administration. It is substantiated that the identified properties provide a theoretical and methodological basis for further research into public administration of the digital transformation of the healthcare system.
Language: English
Field: Medicine
Open Access status: diamond
OpenAlex ID: W7204240089
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