Platform Design and Learning Outcomes in LMS: The Mediating Role of User Experience and Learning Engagement
Year: 2026
Type: conference-paper
Study design: Observational Study
Abstract: This study examines the impact of platform design on learning outcomes in learning management systems (LMS), with user experience and learning engagement serving as mediating variables. Despite the widespread adoption of LMS platforms in higher education, optimizing student learning outcomes remains a persistent challenge, often linked to inadequate interface and interaction design. To address this issue, a quantitative survey methodology was employed, collecting data from 154 university students who actively use LMS platforms for their academic coursework. The collected data were analyzed using reliability analysis, Pearson correlation, and regression-based mediation analysis. The empirical results indicate that high-quality platform design significantly enhances both user experience and student learning engagement. Furthermore, user experience and learning engagement act as crucial sequential mediators, positively influencing perceived learning outcomes. The findings highlight the critical importance of intuitive, well-organized LMS interfaces in boosting students’ educational performance and reducing cognitive overload. This study contributes to the current literature on e-learning by providing solid empirical evidence regarding the underlying psychological and behavioral mechanisms-specifically, how user experience and engagement bridge the gap between technical design and educational success within LMS environments.
Institution: FPT University
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
SDG: Quality education
Open Access status: hybrid
OpenAlex ID: W7204606770