(in)eficiência De Desempenho Relativo Em Unidades Curriculares De Matriz Quantitativa: Uma Análise Intertemporal Dea-crs Na Escola De Hotelaria E Turismo Da Universidade Agostinho Neto
Year: 2026
Type: article
Abstract: This study assesses the dynamics of relative academic inefficiency of three quantitative curricular units: advanced mathematics, statistics applied to tourism, and accounting and finance, within the tourism management program at the Agostinho Neto University School of Hotel and Tourism, between 2015 and 2024. Using the DEACRS intertemporal approach with moving windows, performance variations were analyzed based on academic inputs and outputs. The results revealed heterogeneous patterns of inefficiency. The reduced workload was the main source of inefficiency in advanced mathematics; the final grade point mean and approval rate were critical in statistics applied to tourism; and, paradoxically, the small number of students and the high approval rate generated inefficiencies in accounting and finance. The construction of the DEA-DIFO diagnostic matrix stands out, which maps the sources of inefficiency by curricular unit and by time window. The negative correlation between the number of students and variables such as workload, final grade point mean, and approval rate suggests that increased student density is not associated with improved performance at the Agostinho Neto University School of Hotel and Tourism. The adoption of qualityoriented DEA models is recommended to optimize the teaching-educational process and support evidence-based curricular decisions. As a unique contribution, this study applies DEA to measure the relative academic inefficiency of curricular units.
Institutions: Agostinho Neto University, Lueji A'Nkonde University
Language: English
Field: Decision Sciences
Domain: Social Sciences
SDG: Quality education
Open Access status: diamond
OpenAlex ID: W7208769065