Management of records in selected Youth Livelihood Projects (YLP) in Wakiso District Local Government, Central Uganda
Year: 2026
Type: article
Abstract: Effective records management is fundamental to efficient service delivery within the public sector, a situation that far less exhibited in the Youth Livelihood Projects (YLP) in Wakiso District Local Government hindered project sustainability of the initiative, The study examines the types of records generated and used, evaluate the existing records management policies, assessed the contribution of records management on service delivery, identified challenges, and proposed strategies for enhancement. The target population consisted of forty-nine (49) staff members, of which twenty (20) respondents were purposively selected. This study adopted a descriptive case study design, using qualitative approach. The study adopted interviews, document analysis, and focus group discussions data collection methods with YLP officials and beneficiaries. Findings indicated that manual records management remains dominant, with a gradual shift toward digitalization, and that administrative and financial records play a key role in governance and accountability. However, challenges such as physical record vulnerability, resistance to digital adoption, and inefficient retrieval processes persist, affecting efficiency. In conclusion, the absence of a structured and standardized approach to records management is a major barrier to effective service delivery within YLP initiatives. Therefore, the study recommends a standardized Records Management Policy to improve service delivery and ensure effective records management within YLP in Wakiso District Local Government.
Authors: Betty Kyakuwa, Elisam Magara
Language: English
Subfield: Conservation
Field: Arts and Humanities
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W7210285485