The Hidden Managerial Costs of Digital Tool Proliferation: Workflow Duplication, Communication Noise, Employee Switching Costs, and Productivity Leakage
Year: 2026
Type: article
DOI: 10.68159/b847480073
Authors: Luca Ferraro, Matteo Ricci, Giulia Moretti
Institutions: Politecnico di Torino, University of Bologna
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W7211874331