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Moderating the Relationship Between the Impact of Supply Chain Management and Supply Chain Performance by Digital Systems: Nuqul Group Company as a Case Study

Year: 2026
Type: article
Study design: Observational Study
Abstract: The effect of SCM practices on increasing SC performance is explored by looking at the mediating role of digital systems between SCM practices and SC performance. There are 220 questionnaires that have been collected from Nuqul Group employees and analyzed using the PLS-SEM software. Based on the results of the research, it can be deduced that together the three dimensions of supply chain management practices have an impact on the performance of the supply chain. In this study, dimensions were defined as: information flow, material flow and financial flow, while supply chain performance was analyzed through two dimensions, which are performance efficiency and performance effectiveness. Apart from that, the results derived from the obtained data also show that the interaction between SCMs and SCPs is moderated by the positive moderating effect of digital systems. Technology, processes and people were chosen to represent digital systems in this research. The importance of this research lies on it is important in the industrial sector, especially for manufacturing firms which aim to implement and transform their business by using advanced technological systems to connect all their supply chain components and tasks and to have more added value and more competitive advantages, especially in the highly competitive market. The importance of this study lies in its implications for industries in general and more specifically in manufacturing companies that may want to take a radical approach to change their processes by using state-of-the-art technology information systems. The systems allow companies to combine the supply chain elements and activities, resulting in added value and an increase in competitive advantage, particularly in the competitive market.
DOI: 10.62441/actainnovations.v62i.789
Language: English
Open Access status: diamond
OpenAlex ID: W7212371710
FWCI:
Cites: 10
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Related to: 10