Year: 2026
Type: article
Study design: Observational Study
Abstract: This study addresses human resource management in the food retail sector, considering the relevance of employees as a strategic factor for organizational performance. The objective was to analyze HR management practices based on the perception of workers in operational roles. The research is characterized as descriptive, with a quantitative approach, conducted with 15 employees from three organizations in the sector located in the city of Taquaritinga, in the interior of São Paulo, using a structured questionnaire based on a Likert scale. The results indicate that working hours, especially on weekends and holidays, and work overload are the main challenges faced, impacting the balance between personal and professional life. Furthermore, benefits related to financial security, health, and quality of life were found to be more valued, while growth opportunities showed moderate perceptions. It is concluded that HR management in the sector requires practices aligned with employees' expectations, contributing to greater satisfaction and improved organizational performance.
Source: Revista Interface Tecnológica
Institution: São Paulo State Technological College
Language: English
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W7212374634