Diagnóstico general del uso de la inteligencia artificial en el sector público de México
Year: 2026
Type: article
Abstract: The objective of this research is to identify, characterize, and analyze artificial intelligence (AI) applications used in the Mexican public sector. A quantitative methodology using descriptive statistics was used. The analysis shows that the use of AI in the Mexican public sector is concentrated in the Executive Branch and in sectors related to security, justice, government, economy, finance, and transparency. This technology is primarily used to improve communication with citizens and to increase organizational efficiency, employing natural language processing and machine learning to perform interaction tasks through chatbots and in image, voice, and text recognition tasks. The use of AI in the Mexican public sector presents marked institutional, territorial, sectoral, and functional asymmetries. It also reflects a strong technological dependence on the private sector and the need to strengthen internal capacities.
Source: Acta Universitaria
Author: Eugenio Arguelles Toache
Institution: Instituto de Investigaciones Sociales
Language: English
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W7214901400