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Retaining First-Year Nontraditional Online Higher Education Students: A Qualitative Exploratory Study

Year: 2026
Type: article
Abstract: Research suggests that complex factors contribute to first-year student retention and successful degree completion in online higher educational institutions. The availability of support may develop students’ self-confidence, strengthen self-efficacy, promote self-directed learning, and improve performance and retention. This qualitative, exploratory case study explores how online higher education institutions may improve the retention of nontraditional online students. Since Tinto and Cullen’s (1973) model addressed the experiences of on-campus students, its applicability to the online environment is limited. The results have universality for the global community of online higher education institutions and may contribute to a comprehensive attrition model designed specifically for online learning.
Language: English
Subfield: Education
Open Access status: diamond
OpenAlex ID: W7214905976
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