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Towards smart logistics: the role of artificial intelligence in operational optimization

Year: 2024
Type: article
Abstract: This study aims to analyze the transformative impact of Artificial Intelligence (AI) as the new operational core of the modern supply chain. The research shows that AI transcends its role as a complementary tool to become an integrated ecosystem that redefines traditional logistics paradigms. The analysis focuses on four pillars of application: predictive intelligence (demand forecasting and inventory management), intelligent automation (robotics and warehouse management), dynamic logistics (route and fleet optimization), and strategic sourcing (supplier risk management). The analysis reveals synergies between these pillars, leading to exponential improvements in operational efficiency, cost reduction, and strategic resilience. The future points toward autonomous supply chains driven by the convergence of AI with IoT and blockchain, where the human role will evolve toward strategic oversight and exception management. While significant challenges are identified—such as initial investment, data quality, and the talent gap—the study concludes that the tangible ROI and strategic benefits justify progressive adoption.
Language: English
Open Access status: hybrid
OpenAlex ID: W7216312866
FWCI:
Cites: 8
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Related to: 10